Frequently Ask Questions
1. Why a HOUSE CALL service?
for your pet", not to mention you the owner. Some pets
don't travel well.
They become nervous or carsick. House calls spare these pets the upset
of a car ride.
may need to make multiple trips to the hospitals for routine care.
house call can be a convenient solution.
Some people also have
or transporting their pets or have no transportation at all. A house call
solves these problems as well.
is done in your home where your pet is most comfortable and least likely
to mask symptoms.
Older pets may be too
arthritic or painful to travel.
Healthy pets can be exposed to contagious diseases at a
veterinary hospital when visiting for their annual or semi-annual exams.
2. What if my pet needs SURGERY, HOSPITALIZATION or X-RAYS?
Pets needing major surgery, hospitalization or radiographs will be
referred to one of the many veterinary hospitals Dr. Caspermeyer is
associated with throughout the Orlando area. Dr. Caspermeyer may be the
surgeon or may recommend the hospital veterinarian perform the
procedure, depending on circumstance.
If you already have a preferred veterinarian or hospital we will be
happy to work with them in a team effort to help assure a speedy
recovery for your pet.
If your pet has an unusual or very difficult
case, your pet may be referred to one of the area's veterinary
3. What TYPE of PETS does Dr. Caspermeyer see?
Besides enjoying working with dogs and cats, Dr. Caspermeyer has special
interest in birds, reptiles, rabbits, rodents and other exotic species.
Dr Caspermeyer did an externship at the Memphis Zoo and has
continuing education in exotic species. Sorry,
services for horses or farm animals or "POT" bellied pigs.
4. What about EMERGENCIES?
"A Pet House Call" is NOT
an emergency service per se. We work on an appointment basis and may
be out of your area when an emergency arises. Although we will
do our best to respond to
your needs, it would be wise to contact a local hospital also in an
emergency situation. An animal sick enough to be seen on an emergency
basis is often going to require hospital care.
For after hours emergencies please call the Veterinary Emergency Clinic
at (407) 644-4449.
5. What about FEES?
Payment is expected at the time services are rendered. If requested we
will be glad to provide you with an estimate prior to performing any
services. Cash or personal check with identification are accepted.
The fee will include a trip charge (varies by time and distance
traveled), the amount of time spent examining your pet and consulting
about the issues involved ( hourly rate), plus services performed (vaccines, treatments,
tests) and medications.
6. AREAS Served?
What areas does "A Pet House Call" serve? Dr. Caspermeyer serves the
Greater Orlando area with emphasis on Altamonte Springs, Longwood,
Maitland and Winter Park. (additional charges apply due to travel time
and expenses to more distant locations)
We DO NOT service Sanford, Kissimmee, St. Cloud or Clermont.
7. What are our HOURS?
Telephone calls are returned from 8 AM to 5 PM Monday through Friday.
Normally we provide house calls from 9 AM to 4 PM, Monday through
Friday. Hours of operation also vary with your location. You may
leave a phone message at anytime. After hours telephone calls are
returned the next business day.
8. All NATURAL Diets and Prescription Diets.
believes strongly in the importance of pets eating correctly for the
prevention of any illnesses. Diet consultation is provided for his
clients. In certain illnesses (such as kidney disease, diabetes, severe
food allergy) a Prescription Diet will be advised (with delivery service
to your home). However, for the average pet (without a specific
illness) we recommend a wholesome diet made with human quality
ingredients. A favorite diet of Dr. Caspermeyer (and the one he feeds
his own pets) is the all natural, chemical preservative and by-product
free pet health food,
Flint River Ranch. Dr. Caspermeyer is Distributor # T351 for
Flint River Ranch diets. You may telephone him with questions at
are proud to be, an Independent Distributor of:
Health Food For Your Pet
the Oven to your Door!"